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PROGRAM HIGHLIGHTS

PREVENTATIVE BUSINESS STRATEGIES: COMPLYING WITH NEW WASHINGTON EMPLOYMENT LAWS

AND REDUCING LEGAL RISKS IN THE WORKPLACE

Joseph G. Marra, Davis Grimm Payne & Marra

Learn important steps for protecting your company, and yourself, from workplace lawsuits. Attorney and employment law expert Joseph G. Marra will review Washington’s new employment laws and common management mistakes that can open the door to litigation and put a company and the personal assets of individual supervisors at risk.


MYTHS AND MAYHEM: REINVENTING SERVICE IN A NEW HOSPITALITY CLIMATE

Glenn Haussman, Editor-at-Large for Hotel Management Magazine

Lodging trends expert Glenn Haussman has been closely observing how the traditional rules of hospitality are morphing in response to radical changes in the hospitality ecosystem. Despite the potential pitfalls, Glenn still sees this as an era of unprecedented opportunity. At the convention, he’ll debunk commonly held lodging industry myths and provide a clear path through marketplace changes that can lead to future success.


HOW TO UNITE SALES AND OPERATIONS TO TURN GUESTS INTO FANATICAL CUSTOMERS

Gary Hernbroth, Training for Winners

Gary Hernbroth spent 18 years in the hospitality industry before launching a career helping teams re-tool for success in disruptive times. In a peer-to-peer learning session, he’ll help you identify the pitfalls that may be preventing your sales and operations teams from working effectively together. He’ll also illustrate how to develop a game plan to ensure that both teams sync their efforts to deliver on your hotel's promise.


THE WAR RAGES: HOTELIERS VS. THE DISTRIBUTION DISRUPTORS

Greg Duff, Garvey Schubert Barer

Hospitality attorney Greg Duff will give you the background you need to better understand today’s distribution industry and the leading disruptors. You’ll learn key distribution considerations and negotiation points, and you’ll get a foretaste of future disruptors, all of which will help you position yourself to better weather the changing world of distribution.


THE NEW ICE AGE? SURVIVING IMMIGRATION & CUSTOMS ENFORCEMENT INVESTIGATIONS

Catharine Morisset and Davis Bae, Fisher Phillips

Do you know what you should have in place when Immigration and Customs Enforcement (ICE) arrives at your door? In this session, learn what you need to do to mitigate the potential fallout from an ICE investigation, which can include legal fees, lost productivity, steep fines, and the possible expansion into other compliance issues.


WHAT'S ON THE HORIZON FOR WASHINGTON'S ECONOMY AND WASHINGTON'S HOTELS

Steve Lerch, PhD, Washington State Economic and Revenue Forecast Council

Chris Kraus, MAI, CBRE Hotels Consulting


TACKLING CYBERSECURITY RISK IN HOTEL ASSET MANAGEMENT

Julie Eisenhauer, CPA, Clark Nuber and panelists


HOW OWNERS AND MANAGEMENT COMPANIES ARE NAVIGATING DISRUPTIVE CLIMATES

Irvin W. Sandman, Sandman Savrann PLLC, moderator, with industry leaders



Keynote and workshops presentations to help you weather the challenges and grab the opportunities coming your way.